FAQs

Browse our most frequently asked questions about our software and your taxes.
What is a remittance slip? What is a Social Insurance Number (SIN)? What is a T10 Pension Adjustment Reversal (PAR)? What is a TFSA (Tax Free Savings Account)? What is Auto-fill my return and TDF? What is net income? What is palliative care? What is the Canada Employment Amount? What is the CRA’s My Account service and what can it do for me? What is the current version of the 2016 H&R Block Tax Software? What is the difference between the simplified, detailed, and batching versions of record keeping? What is the MyCRA app and what does it do? What is the Quick Slip feature and how does it work? What is the Voluntary Disclosure Program? What province did you live in on December 31? What province or territory did your spouse live in on December 31? What should I do if my or my spouse's name changed? What the 2016 federal budget means to you What type of tax returns can I prepare with H&R Block's software? What was your marital status on December 31? What’s the difference between a non-refundable and a refundable tax credit? What’s the difference between a T4, a T4A, and T4A(P) slip? What’s the difference between a T4A, T4A(P) and a T4A (OAS) slip? What’s the difference between the cash method and accrual method of accounting? When can I contact the Support Centre? When can I NETFILE using H&R Block’s tax software? When will I get my income tax refund? Where do I enter my carrying charges and interest expenses? Where do I enter my RRSP deduction limit and unused contribution amounts? Where do I enter my union and professional dues?