FAQs

Browse our most frequently asked questions about our software and your taxes.
I’m on maternity leave, do I need to file a return? I’m self-employed. Where do I enter my income and expenses? I’ve got a few questions about the tax software My browser settings are preventing me from viewing my PDF tax summary Once I choose to print and mail-in my return, am I still able to NETFILE? Pop-up/ad blocker is preventing me from using the AFR service Preparing individual and spousal tax returns Questions from the CRA and RQ page – FAQs Sharing your information with Elections Canada Tax scams and fraud to avoid The company I work for matched my RRSP contributions. Can I claim a deduction for this amount? The software states my family income is $25,000; what’s included in this amount? Top 5 FAQs at tax time What are the responsibilities of a deceased person’s legal representative? What are Wage-Loss Replacement Contributions? What do I do if I'm separated and I don’t know my ex-spouse’s income amounts for the year? What do I do if my address doesn’t match what Revenu Québec has on file for me? What do I enter in the field “In care of”? What do I enter in the field “Rural route number”? What do I need to know about NETFILE? What do I need to send in with my paper tax return (Revenu Québec)? What do I need to send in with my paper tax return? What happened to the LogiRénov tax credit? What happened to the Saskatchewan Active Families Benefit? What happens if I withdraw more than the annual or total limit from the Lifelong Learning Plan (LLP)? What if I didn’t have any income? What if one person owes money but the other doesn’t? What is a business number and how do I get one? What is a Disability Tax Credit Certificate and why do I need one? What is a pre-assessment, a notice of assessment, and a notice of re-assessment?