If you would like to clear the cookies used by H&R Block’s website, follow the instructions below that are specific to your Internet browser.

WARNING: Removing the data cookies will reduce stored information by the website, but doing so may also log you out of the website. Ensure this is what you want to do before proceeding.

Google Chrome

1. In the top right-hand corner of the window, click the icon with the three horizontal lines.
2. Under Settings, click Show advanced settings.
3. Under Privacy, click Content settings.
4. Under Cookies, click All cookies and site data.
5. Select the desired site from the list and click the x to remove the cookies.

Internet Explorer (v.9)

1. Click the Tools icon located in the top right-hand corner of the window.
2. Select F12 developer tools. A new dialog window will appear at the bottom of the screen.
3. Under Cache, click Clear cookies for domain.
4. In the Clear Browser Cache dialog window, click Yes to confirm you would like to clear the cookies for this domain.

Firefox for Windows

1. In the top right-hand corner of the window, click the icon with the three horizontal lines.
2. Click the Options
3. In the left-hand navigation bar, click Privacy.
4. Under History, select Use custom settings for history in the drop-down menu.
5. Click Show Cookies.
6. Enter the domain name in the search bar or select the URL from the folder window.
7. Select the cookie you wish to remove form the list and click Remove Selected.

Safari

1. Click Safari in the navigation menu and select Preferences.
2. Click the Privacy
3. Under Cookies and website data, click the Details
4. Select the domain from the list and click Remove.

Mobile iOS devices

1. Open Settings and tap Safari.
2. Scroll to the bottom and tap Advanced.
3. Tap Website Data.
4. In the upper right-hand corner, tap Edit then tap the red (-) minus symbol next to the website you wish to remove cookies from.
5. Tap Delete to remove the cookies.