You will see the following error message in H&R Block’s 2016 tax software if, while completing the T4: Statement of remuneration paid page, you selected CPP/QPP for box 28 (indicating that you are CPP/QPP exempt), but you entered an amount in box 26 (CPP/QPP pensionable earnings):
You checked CPP/QPP for box 28 on the T4 page, indicating you're CPP/QPP exempt. But you also entered an amount in box 26 (CPP/QPP pensionable earnings). Make sure you entered the amounts and information shown on the T4 slip correctly. If you entered what's shown on the slip correctly, contact the issuer of the slip. [error code: 355]
How do I fix this?
To correct the error, enter the amounts and information shown on your paper T4 slip into the designated fields of the T4 page. If the information you have entered is correct and the error persists, contact the issuer of your T4 slip.
Note: You can enter your T4 slip on the QUICK SLIP page under the QUICK ENTRY tab. Simply type "T4" in the search field and either click the highlighted selection or press Enter to continue.