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Revenu Québec NETFILE Error: T3BAAS05

You will see the following NETFILE error message from Revenu Québec in H&R Block’s 2016 tax software if some of the information you entered into your return does not match what the Canada Revenue Agency (CRA) or Revenu Québec has on file:

The authentication data entered does not correspond to the data in our files (T3BAAS05).

How do I fix this?

To correct the error, review your most recent Notice of Assessment or Notice of Reassessment to ensure that you correctly entered your information into H&R Block’s tax software. You can also contact the CRA or Revenu Québec if you require further assistance.

To contact the Canada Revenue Agency’s e-Services Helpdesk call 1-800-714-7257.

OR Contact Revenu Québec by calling one of the number’s listed below:

Québec City




Elsewhere in Canada and the U.S.

1-866-423-3234 (toll free)