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Error Message 298: INVALID_RURAL_ROUTE

You will see the following error message in H&R Block’s 2016 tax software if, when entering your mailing address on the Your mailing address page, you entered invalid characters in the rural route field:

The rural route you entered doesn't seem to be valid. Rural routes can only contain numbers. [error code: 298]

How do I fix this?

To correct the error, enter your rural route in the Rural route number field of the Your mailing address page using only numbers.

Correct format: 23
Incorrect format: 23RR

Note: The Your mailing address page can be found under the ABOUT YOU icon of the GET STARTED tab.