You will see the following error message in H&R Block’s 2016 tax software if you entered information in a field that is not in the correct format:

Please use the correct format. [error code: 134]

How do I fix this?

To correct the error, use the correct format when entering information in a field. You will encounter this error if you enter a numerical value in the City field on the Your mailing address page. For example:

Correct format: Toronto
Incorrect format: Toronto1