Error message 247: REL24_BoxH_REQUIRED

You’ll see the following error message in H&R Block’s 2016 tax software if you claimed child care expenses on the RL-24: Child care expenses page, but you didn’t enter the child care provider’s identification number or social insurance number in box H of the same page:

Since you’ve entered information related to your childcare expenses on the RL-24 page, you also need to enter the childcare provider’s identification number or social insurance number in box H of that page. You can find this number in box H of your paper RL-24 slip. Let’s take a moment to go back and make that entry. [error code: RQ247]

 

How do I fix this?

To fix this error, return to the RL-24 page in H&R Block’s tax software and enter the child care provider’s identification number or social insurance number (as shown on your paper RL-24 slip) into box H.

Note: You can find the RL-24 page under the QUICK SLIP icon of the QUICK ENTRY tab.